Shipping policy
Shipping & Delivery Policy
Last updated: 28 September 2026
This policy explains how GlobalCart.pk processes, ships, and delivers your orders across Pakistan.
Delivery Charges
Delivery is free on all orders across Pakistan. There are no shipping fees, handling charges, or hidden delivery costs.
The price displayed on the product page is the total amount you pay at the time of delivery.
Where We Deliver
We deliver across Pakistan to locations covered by our courier partners.
If your area is outside our courier service network or is temporarily unavailable, we will inform you during the order confirmation process. In such cases, the order will be cancelled at no cost to you.
How Long Delivery Takes
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Order Confirmation — Our team may contact you by phone or WhatsApp to confirm your order and delivery details, usually within 24 hours of placing your order.
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Dispatch — Once your order is confirmed, we aim to hand it over to our courier partner as soon as possible.
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Delivery — Orders are typically delivered within 3–5 working days after dispatch.
Delivery to major cities such as Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, and Multan may be faster, while smaller towns and remote areas may require additional time.
Our working days are Monday to Saturday. Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery times are estimates and may occasionally be affected by weather conditions, public holidays, courier delays, strikes, or other circumstances beyond our control.
Order Confirmation
For security and order accuracy, we may confirm your order by phone or WhatsApp before dispatch.
Please ensure that the phone number and delivery address provided at checkout are correct and reachable.
If we are unable to contact you after repeated attempts, your order may be cancelled without any charges.
Cash on Delivery
All orders are available through Cash on Delivery (COD).
You do not need to make any advance payment. Payment is made directly to the courier when your parcel is delivered.
Open Parcel Before Payment
Where the courier service allows it, customers may open and inspect the parcel before making payment.
If your parcel is visibly damaged, torn, or appears to have been opened before delivery, please notify the courier immediately. You may refuse a visibly damaged parcel where applicable.
Order Tracking
Once your order has been dispatched, we may provide the tracking number through SMS or WhatsApp using the contact information provided with your order.
You can use the tracking number on the relevant courier's tracking system to check your shipment status.
If you have not received your tracking information within two working days after dispatch, please contact us and we will assist you.
Failed or Undelivered Orders
If a courier is unable to deliver your parcel because:
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No one is available at the delivery address
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The address is incomplete or incorrect
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The provided phone number is unreachable
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The delivery area is temporarily unavailable
the parcel may be returned to us.
You will not be charged for an undelivered or returned parcel. If you still wish to receive the product, you may place a new order or contact our support team to discuss available options.
Contact Us
If you have any questions regarding your order, delivery, or tracking, please contact us:
📱 Phone / WhatsApp: +92 309 77 2 7474
📧 Email: globalcarts.pk@gmail.com
🕐 Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (PKT)
Business Address
Global Cart.pk
13 C 25 Street, Eden Value Homes,
Lahore, 54500, Pakistan
Thank you for shopping with Global Cart.pk. We appreciate your trust and are committed to providing a smooth and reliable shopping experience.